Wednesday, July 11, 2007

***Making it Easier to Watch Items in My eBay***


Hi everyone, I'm Subha Shetty with eBay's Buyer Experience team, with some good news for buyers who watch items in My eBay.
Currently, here's how it works. Let's say you're searching for an item and, on the search results page, you see a few items that look interesting. You click on one of them to read the complete description. It does look interesting, so you decide to watch it in My eBay by clicking the "Watch this item" link on the item page. The page refreshes to display a message saying that you're watching it in My eBay. Now, if you want to go back to the search results page to find more items to watch, you have to click your browser's Back button twice – once to go back to the original item page, and once more to get to your search results. Many buyers have said they'd like to return to search results faster, so we're changing how this works.
In the next few days, when you click the "Watch this item" link on an item page, instead of the entire page refreshing, it will quickly change to display a confirmation that you're watching the item in My eBay. And after that, you can get back to the search results page with only one click on your browser's Back button. Result? You get a faster confirmation that you're watching an item, and no additional clicks to return to your search results.
Note: the "Back to list of items" link at the top left of the item page will continue to work as before – it's an alternate way of getting back to the search results without using the browser Back button.
Sincerely, Subha Shetty, Buyer Experience Team

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